Extreme Trust: Turning Proactive Honesty Flawless Execution into Long-Term Profits, Revised Edition
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Lieferung aus: Vereinigte Staaten von Amerika, Versandkosten nach: USA.
Von Händler/Antiquariat, Hall Street Books.
Portfolio. Used - Good. 2016 - Paperback - Used - Good - - - Shows some shelf-wear. May contain old price stickers or their residue, inscriptions or dedications from previous owners in first few pages and remainder marks. - Hall Street Books proudly ships from Brooklyn, NY. All orders are processed and shipped within 24 business hours, Mon - Fri. Expedited shipping and tracking available within the US. Hall Street's No-Worry guarantee lets you buy with confidence!

Lieferung aus: Vereinigte Staaten von Amerika, Usually ships in 2-3 business days.
Von Händler/Antiquariat, TOTAL BOOKS.
Not so long ago, being reasonably trustworthy was good enough. But soon only the extremely trustworthy will thrive.   In the age of smartphones and social networks, every action an organization takes can be exposed and critiqued in real time. Nothing is local or secret anymore. If you treat one customer unfairly, produce one shoddy product, or try to gouge one price, the whole world may find out in hours, if not minutes. The users of Twitter, Yelp, and similar outlets show little mercy for bad behavior. The bar for trustworthiness is higher than ever and continues to rise.   Bestselling authors Don Peppers and Martha Rogers, Ph.D., argue that the only sane response to these rising levels of transparency is to protect the interests of customers proactively—even if that requires spending extra money in the short run to preserve your brand reputation in the long run. The payoff of generating extreme trust will be worth it. With a wealth of fascinating research as well as practical applications, this book will show you how to earn—and keep—the extreme trust of everyone your company interacts with., Paperback, Ausgabe: Revised ed. Label: Portfolio, Portfolio, Produktgruppe: Book, Publiziert: 2016-06-21, Freigegeben: 2016-06-21, Studio: Portfolio, Verkaufsrang: 376192.

Lieferung aus: Vereinigte Staaten von Amerika, E-Book zum download.
Business, How companies can stay competitive in a world of total transparency. With their first book, 1993's The One-to-One Future, Don Peppers and Martha Rogers introduced the idea of managing interactive customer relationships, long before the Web and social networking made it standard business practice. With Extreme Trust, they look to the future once again, predicting that rising levels of transparency will require companies to protect the interests of their customers and employees proactively, even when it sometimes costs money in the short term. The importance of this "trustability" will transform every industry. Retail banks won't be able to rely as much on overdraft charges. Consumers will expect retailers to remind them when they have unused balances on gift cards. Credit card companies will coach customers to avoid excessive borrowing. Cell phone providers will help customers find appropriate calling plans for their usage patterns. Success won't come from top-down rules and processes, but from bottom-up solutions on the part of employees and customers themselves. And the most successful businesses will earn and keep the extreme trust of everyone they interact with, eBook.

Lieferung aus: Indien, Versandkosten nach: USA.
Von Händler/Antiquariat, OVERSEAS BOOKSTORE.
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Lieferung aus: Vereinigte Staaten von Amerika, zzgl. Versandkosten, Verandgebiet: DOM.
Von Händler/Antiquariat, Hall Street Books, NY, Brooklyn, [RE:5].
Paperback.