Customer Relations Handbook for Builders: Volumes I & II
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Bester Preis: € 170,80 (vom 22.03.2018)1
Customer Relations Handbook for Builders: Volumes I & II (1998)
EN HC NWISBN: 9780867184440 bzw. 0867184442, Band: 3, in Englisch, Home Builder Pr, gebundenes Buch, neu.
Lieferung aus: Vereinigte Staaten von Amerika, Usually ships in 1-2 business days, Real shipping costs can differ.
Von Händler/Antiquariat, DaisyGraceAcademy.
The knowledge and experience of premier customer-service expert Carol Smith are at your fingertips whenever you open the Customer Relations Handbook for Builders. This two-volume set provides the guidance and materials you need to go beyond customer service to build the successful relationships you need to reduce complaints and warranty work and to obtain repeat and referral sales. Company philosophy, staffing, service procedures and reports, quality management, buyer expectations, product presentation, use of a homeowner manual, financing, selections, change orders, site visits, homeowner orientation, warranty service, trade contractor service, communication skills and customer feedback are only some of the topics covered in this comprehensive handbook. In addition, over 100 forms, checklists and figures drawn from both volumes of the Customer Relations Handbook are provided on diskette. Using the materials on the disk, you can begin immediately to customize and apply materials from the Handbook to your own building business. This two binder set has over 450 pages of invaluable information you can put to use immediately. Disk is in Word 6.0 for Windows. From Home Builder Press, 1998. Hardcover, Label: Home Builder Pr, Home Builder Pr, Product group: Book, Published: 1998-01-01, Studio: Home Builder Pr, Sales rank: 18513406.
Von Händler/Antiquariat, DaisyGraceAcademy.
The knowledge and experience of premier customer-service expert Carol Smith are at your fingertips whenever you open the Customer Relations Handbook for Builders. This two-volume set provides the guidance and materials you need to go beyond customer service to build the successful relationships you need to reduce complaints and warranty work and to obtain repeat and referral sales. Company philosophy, staffing, service procedures and reports, quality management, buyer expectations, product presentation, use of a homeowner manual, financing, selections, change orders, site visits, homeowner orientation, warranty service, trade contractor service, communication skills and customer feedback are only some of the topics covered in this comprehensive handbook. In addition, over 100 forms, checklists and figures drawn from both volumes of the Customer Relations Handbook are provided on diskette. Using the materials on the disk, you can begin immediately to customize and apply materials from the Handbook to your own building business. This two binder set has over 450 pages of invaluable information you can put to use immediately. Disk is in Word 6.0 for Windows. From Home Builder Press, 1998. Hardcover, Label: Home Builder Pr, Home Builder Pr, Product group: Book, Published: 1998-01-01, Studio: Home Builder Pr, Sales rank: 18513406.
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Customer Relations Handbook for Builders (1998)
EN HC NWISBN: 9780867184440 bzw. 0867184442, in Englisch, Home Builder Pr, gebundenes Buch, neu.
Lieferung aus: Vereinigte Staaten von Amerika, Shipping costs to: USA.
Von Händler/Antiquariat, Daisy Grace Academy.
Home Builder Pr, 1998. Book. New. Hardcover. Two Volume Set..
Von Händler/Antiquariat, Daisy Grace Academy.
Home Builder Pr, 1998. Book. New. Hardcover. Two Volume Set..
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Customer Relations Handbook for Builders: Volumes I & II (1998)
EN HC USISBN: 9780867184440 bzw. 0867184442, Band: 3, in Englisch, Home Builder Pr, gebundenes Buch, gebraucht.
Lieferung aus: Vereinigte Staaten von Amerika, Shipping costs to: USA.
Von Händler/Antiquariat, Ergodebooks.
Home Builder Pr, 1998-01-01. Hardcover. Good.
Von Händler/Antiquariat, Ergodebooks.
Home Builder Pr, 1998-01-01. Hardcover. Good.
4
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Customer Relations Handbook for Builders (1998)
EN HC NWISBN: 9780867184440 bzw. 0867184442, in Englisch, Home Builder Pr, gebundenes Buch, neu.
Lieferung aus: Vereinigte Staaten von Amerika, plus shipping, Shipping area: DOM.
Von Händler/Antiquariat, Daisy Grace Academy, PA, Ardmore, [RE:3].
Book, Hardcover.
Von Händler/Antiquariat, Daisy Grace Academy, PA, Ardmore, [RE:3].
Book, Hardcover.
5
Symbolbild
Customer Relations Handbook for Builders: Volumes I & II (1998)
EN HC USISBN: 9780867184440 bzw. 0867184442, Band: 3, in Englisch, Home Builder Pr, gebundenes Buch, gebraucht.
Lieferung aus: Vereinigte Staaten von Amerika, plus shipping, Shipping area: DOM.
Von Händler/Antiquariat, ExtremelyReliable, TX, Richmond, [RE:3].
Hardcover.
Von Händler/Antiquariat, ExtremelyReliable, TX, Richmond, [RE:3].
Hardcover.
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