Building Call Center Culture : Strategies for Designing a World Class Performance-Based Environment Within Your Customer Contact Center
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Bester Preis: € 0,81 (vom 28.03.2018)1
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Building Call Center Culture (2001)
EN PB US
ISBN: 9780966043624 bzw. 0966043626, in Englisch, Dcd Pub, Taschenbuch, gebraucht.
Lieferung aus: Vereinigte Staaten von Amerika, plus shipping, Shipping area: DOM.
Von Händler/Antiquariat, Owls Books, OH, Toledo, [RE:4].
Light rubbing wear to cover, spine and page edges. Very minimal writing or notations in margins not affecting the text. Possible clean ex-library copy, with their stickers and or stamp(s). Paperback.
Von Händler/Antiquariat, Owls Books, OH, Toledo, [RE:4].
Light rubbing wear to cover, spine and page edges. Very minimal writing or notations in margins not affecting the text. Possible clean ex-library copy, with their stickers and or stamp(s). Paperback.
2
Building Call Center Culture
EN US
ISBN: 0966043626 bzw. 9780966043624, in Englisch, DCD Publishing, gebraucht.
Lieferung aus: Vereinigte Staaten von Amerika, In Stock.
business,business and investing,economics,industries and professions,management,management and leadership,marketing,marketing and sales,sales and selling,telemarketing, Building Call Center Culture : Strategies for Designing a World Class Performance-Based Environment Within Your Customer Contact Center, Building Call Center Culture is a complete management book for every team lead, supervisor, manager and senior executive that supervises outbound and inbound sales and customer service contact centers. It stands out in two distinct ways from many other management books. First, Building Call Center Culture focuses entirely on managing the unique culture and environment that is a call center and customer contact center. Second, it is dedicated to the people-to-people side of the call center. People count, motivation matters and creating a world class communication culture is critical to success. By exploring the human side of call center operations, Building Call Center Culture identifies people supervision as its central premise.
business,business and investing,economics,industries and professions,management,management and leadership,marketing,marketing and sales,sales and selling,telemarketing, Building Call Center Culture : Strategies for Designing a World Class Performance-Based Environment Within Your Customer Contact Center, Building Call Center Culture is a complete management book for every team lead, supervisor, manager and senior executive that supervises outbound and inbound sales and customer service contact centers. It stands out in two distinct ways from many other management books. First, Building Call Center Culture focuses entirely on managing the unique culture and environment that is a call center and customer contact center. Second, it is dedicated to the people-to-people side of the call center. People count, motivation matters and creating a world class communication culture is critical to success. By exploring the human side of call center operations, Building Call Center Culture identifies people supervision as its central premise.
3
Symbolbild
Building Call Center Culture
EN US
ISBN: 9780966043624 bzw. 0966043626, in Englisch, DCD Publishing, gebraucht.
Lieferung aus: Vereinigte Staaten von Amerika, free shipping to: USA.
Von Händler/Antiquariat, Better World Books.
DCD Publishing. Used - Very Good. Former Library book. Great condition for a used book! Minimal wear.
Von Händler/Antiquariat, Better World Books.
DCD Publishing. Used - Very Good. Former Library book. Great condition for a used book! Minimal wear.
4
Symbolbild
Building Call Center Culture (2001)
EN PB US
ISBN: 9780966043624 bzw. 0966043626, in Englisch, DCD Publishing, Taschenbuch, gebraucht.
Lieferung aus: Vereinigte Staaten von Amerika, plus shipping, Shipping area: DOM.
Von Händler/Antiquariat, Better World Books, IN, Mishawaka, [RE:5].
Trade paperback.
Von Händler/Antiquariat, Better World Books, IN, Mishawaka, [RE:5].
Trade paperback.
5
Symbolbild
Building Call Center Culture (2001)
EN PB US
ISBN: 9780966043624 bzw. 0966043626, in Englisch, DCD Publishing, Taschenbuch, gebraucht.
Lieferung aus: Vereinigte Staaten von Amerika, plus shipping, Shipping area: DOM.
Von Händler/Antiquariat, Goodwill of Greater Washington, MD, Forestville, [RE:4].
Trade paperback.
Von Händler/Antiquariat, Goodwill of Greater Washington, MD, Forestville, [RE:4].
Trade paperback.
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