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Digital Government Studies Digital Government in Chile - Improving Public Service Design and Delivery
10 Angebote vergleichen
Bester Preis: € 19,08 (vom 01.03.2023)Digital Government Studies Digital Government in Chile - Digital Identity
ISBN: 9789264938854 bzw. 9264938850, in Englisch, OECD Publishing, neu, E-Book, elektronischer Download.
In our interactions with the people we know we don’t give any thought to the proof of their identity. When we meet someone for the first time we trust they are who they say they are. Sometimes an introduction is brokered by a mutual, trusted, acquaintance who knows both parties. However, in our transactional dealings with government there is a greater expectation – and need – to be able to prove who we are, where we live and what we can access. The provision of digital identity (DI) is critical to government ambitions for transforming the quality of public services. This study discusses Chile's experience of DI alongside a comparison of 13 OECD countries, and aims to support the Government of Chile in developing and enhancing their approach to the development of DI as a piece of core digital government infrastructure and an enabler of seamless service delivery. The study uses a framework that covers the foundations for identity in terms of existing national identity infrastructure, policies and governance, the technical solutions that have been explored, the factors which impact adoption, and the ways in which DI can empower citizens through greater control of their data, transparency and measurement of impact.
Digital Government Studies Digital Government in Chile - Digital Identity
ISBN: 9789264326842 bzw. 9264326847, in Englisch, OECD Publishing, neu, E-Book, elektronischer Download.
In our interactions with the people we know we don’t give any thought to the proof of their identity. When we meet someone for the first time we trust they are who they say they are. Sometimes an introduction is brokered by a mutual, trusted, acquaintance who knows both parties. However, in our transactional dealings with government there is a greater expectation – and need – to be able to prove who we are, where we live and what we can access. The provision of digital identity (DI) is critical to government ambitions for transforming the quality of public services. This study discusses Chile's experience of DI alongside a comparison of 13 OECD countries, and aims to support the Government of Chile in developing and enhancing their approach to the development of DI as a piece of core digital government infrastructure and an enabler of seamless service delivery. The study uses a framework that covers the foundations for identity in terms of existing national identity infrastructure, policies and governance, the technical solutions that have been explored, the factors which impact adoption, and the ways in which DI can empower citizens through greater control of their data, transparency and measurement of impact.
Digital Government Studies Digital Government in Peru Working Closely with Citizens
ISBN: 9789264726840 bzw. 9264726845, in Englisch, OECD Publishing, neu, E-Book, elektronischer Download.
This digital government study explores the state of the digitalisation of the public sector in Peru. It addresses recent efforts to build an institutional and legal framework to support the digital transformation of the public sector. It also discusses the design and delivery of, and access to, public services, and the role that digital technologies can play in improving them. Finally, this report assesses the state of data governance and open data in Peru's public sector.
Digital Government in Chile, digital identity (2019)
ISBN: 9789264902435 bzw. 9264902430, vermutlich in Englisch, Lightning Source Uk Ltd, Taschenbuch, neu.
bol.com.
In our interactions with the people we know we don´t give any thought to the proof of their identity. When we meet someone for the first time we trust they are who they say they are. Sometimes an introduction is brokered by a mutual, trusted, acquaintance who knows both parties. However, in our transactional dealings with government there is a greater expectation – and need – to be able to prove who we are, where we live and what we can access. The provision of digital identity (DI) is critical to government ambitions for transforming the quality of public services. This study discusses Chile's experience of DI alongside a comparison of 13 OECD countries, and aims to support the Government of Chile in developing and enhancing their approach to the development of DI as a piece of core digital government infrastructure and an enabler of seamless service delivery. The study uses a framework that covers the foundations for identity in terms of existing national identity infrastructure, policies and governance, the technical solutions that have been explored, the factors which impact adoption, and the ways in which DI can empower citizens through greater control of their data, transparency and measurement of impact. In our interactions with the people we know we don´t give any thought to the proof of their identity. When we meet someone for the first time we trust they are who they say they are. Sometimes an introduction is brokered by a mutual, trusted, acquaintance who knows both parties. However, in our transactional dealings with government there is a greater expectation – and need – to be able to prove who we are, where we live and what we can access. The provision of digital identity (DI) is critical to government ambitions for transforming the quality of public services. This study discusses Chile's experience of DI alongside a comparison of 13 OECD countries, and aims to support the Government of Chile in developing and enhancing their approach to the development of DI as a piece of core digital government infrastructure and an enabler of seamless service delivery. The study uses a framework that covers the foundations for identity in terms of existing national identity infrastructure, policies and governance, the technical solutions that have been explored, the factors which impact adoption, and the ways in which DI can empower citizens through greater control of their data, transparency and measurement of impact. Inhoud:Taal: Engels;Bindwijze: Paperback;Verschijningsdatum: oktober 2019;Aantal pagina's: 90 pagina's;Illustraties: Nee; Betrokkenen:Auteur: OECD;Uitgever: Lightning Source Uk Ltd; EAN: Overige kenmerken:Extra groot lettertype: Nee;Subtitel: digital identity; Engels | Paperback | 9789264902435 | 90 pagina's.
Digital Government Studies Digital Government in Chile - Improving Public Service Design and Delivery
ISBN: 9789264945074 bzw. 9264945075, in Englisch, OECD Publishing, neu, E-Book, elektronischer Download.
The e-government era saw efforts to move government services online, automate internal processes and reduce administrative overheads for the public. Often technology led, those efforts sometimes led to the exclusion of some users and created digital-by-default siloes rather than coherent, cross-government, omni-channel services. Now, with the move toward digital government, OECD countries are giving greater priority to how services are designed and delivered, to ensure that digital progress benefits everyone, including those who rely on face-to-face interactions.This report presents a conceptual model for service design and delivery that challenges governments to develop a design-led culture and ensure access to the enabling tools and resources necessary to deliver services that improve outcomes, efficiency, satisfaction and well-being. This model is used to analyse the situation in Chile and provide recommendations about how the ChileAtiende service delivery network can bring the state closer to citizens through a simpler, more efficient and transparent approach. By considering the intersection of digital, telephone and physical service channels, it recommends digital government approaches that ensure consistently high-quality service experiences for all users, in all contexts, and through all channels.
Digital Government Studies Digital Government in Chile - Improving Public Service Design and Delivery
ISBN: 9789264404175 bzw. 9264404171, in Englisch, OECD Publishing, neu, E-Book, elektronischer Download.
The e-government era saw efforts to move government services online, automate internal processes and reduce administrative overheads for the public. Often technology led, those efforts sometimes led to the exclusion of some users and created digital-by-default siloes rather than coherent, cross-government, omni-channel services. Now, with the move toward digital government, OECD countries are giving greater priority to how services are designed and delivered, to ensure that digital progress benefits everyone, including those who rely on face-to-face interactions.This report presents a conceptual model for service design and delivery that challenges governments to develop a design-led culture and ensure access to the enabling tools and resources necessary to deliver services that improve outcomes, efficiency, satisfaction and well-being. This model is used to analyse the situation in Chile and provide recommendations about how the ChileAtiende service delivery network can bring the state closer to citizens through a simpler, more efficient and transparent approach. By considering the intersection of digital, telephone and physical service channels, it recommends digital government approaches that ensure consistently high-quality service experiences for all users, in all contexts, and through all channels.
OECD Digital Government Studies Digital Government in Chile - Digital Identity (2019)
ISBN: 9789264902435 bzw. 9264902430, Sprache unbekannt, 96 Seiten, LIGHTNING SOURCE INC, Taschenbuch, neu.
Neu ab: 29,00 € (2 Angebote)
Zu den weiteren 2 Angeboten bei Amazon.de
Von Händler/Antiquariat, Amazon.de.
LIGHTNING SOURCE INC, Taschenbuch, Publiziert: 2019-10-18T00:00:01Z, Produktgruppe: Book.
Digital Government in Chile - Improving Public Service Design and Delivery Oecd Other
ISBN: 9789264758605 bzw. 9264758607, vermutlich in Englisch, Turpin Distribution Services (OECD), Taschenbuch, neu.
Digital Government in Chile Improving Public Service Design and Delivery,Oecd.
OECD Digital Government Studies Digital Government Review of Morocco: Laying the Foundations for the Digital Transformation of the Public Sector in Mo
ISBN: 9789264298712 bzw. 9264298711, vermutlich in Englisch, Turpin Distribution Services (OECD), Taschenbuch, neu.
Die Beschreibung dieses Angebotes ist von geringer Qualität oder in einer Fremdsprache. Trotzdem anzeigen
Digital Government Studies Digital Government Review of Morocco: Laying the Foundations for the Digital Transformation of the
ISBN: 9789264298712 bzw. 9264298711, in Englisch, Turpin Distribution Services (OECD), Taschenbuch, neu.
Die Beschreibung dieses Angebotes ist von geringer Qualität oder in einer Fremdsprache. Trotzdem anzeigen